Billing, Cancellation & Refund Policy

MakerFlow currently offers three monthly plans:

• Hobby — $9 per month
• Workshop — $19 per month
• Studio — $49 per month

Prices are in U.S. dollars and exclude any applicable taxes. Prices may change prospectively with appropriate notice.

Eligible new customers receive a 60-day free trial. If you have selected a paid plan and a valid payment method or subscription is in place, paid billing may begin automatically when the trial ends. You may cancel at any time before the trial ends to avoid the first paid charge.

Paid plans bill monthly in advance and renew automatically until canceled. Billing is processed by Stripe. MakerFlow does not store complete payment-card information itself.

• Upgrades may take effect immediately and may result in a prorated charge for the remainder of the current billing period.
• Downgrades generally take effect at the next renewal date.
• The effect of a plan change is shown in the app before you confirm it.

• You can cancel from MakerFlow’s billing screen at any time.
• Cancellation takes effect at the end of the current paid billing period.
• Your workspace generally remains accessible on the paid plan through that date.
• No further renewals occur after the effective date.
• You can reverse a scheduled cancellation before it takes effect.
• Canceling by itself does not create a refund.

First charge after your free trial: if you are charged for your first paid month at the end of the free trial and you request a refund within 7 days of that charge, we will refund that charge in full.

Subsequent renewal charges: monthly renewal charges are generally non-refundable, because you may cancel at any time before a renewal to prevent it. We do not provide prorated refunds for unused time in a billing period, except where required by applicable law.

Discretionary refunds: we may issue a refund or credit at our discretion, for example in cases of duplicate charges, billing errors or serious service problems attributable to MakerFlow.

Consumer rights: nothing in this policy limits refund rights you have under mandatory consumer-protection law in your jurisdiction.

How to request: email support@makerflow.io from your account email with the charge date. Approved refunds are returned to the original payment method; the time for funds to appear depends on your bank or card issuer.

If a payment fails, the payment processor may retry it and we will notify you. Access to paid features may be limited or suspended while a payment remains unresolved, and the subscription may eventually be canceled. Updating your payment method and completing payment restores access.

If you believe a charge is incorrect, please contact us first — most issues can be resolved quickly. Chargebacks filed without contacting us may result in suspension of the account pending resolution.

You are responsible for applicable taxes associated with your subscription, unless we are required to collect them.

See also our Terms of Service and Privacy Policy.